Request for Return

We are confident you will absolutely love your SleepMuffs which is why we are offering a 30 day return period!

In the event where the SleepMuffs are not right for you please fill in the form below and we will be sure to respond within 4 business days.

(i) Within Australia: Once your Request for Return has been approved a return label will be sent to you via email. With this return label you will be able send your item back to us from any post office within Australia. If used, the cost of this return label, AU$25, will be deducted from your refund. This fee covers the postage back to us along with handling costs associated to returns. Once the item is received and passes our quality control checks, you will receive your refund within 30 days (minus the cost of the original shipping and the aforementioned fee).

(ii) Outside of Australia: Once your Request for Return has been approved, you must send your item to the address specified in the return instructions email. We cannot issue a return label for returns outside of Australia. You will return the SleepMuffs at your own expense and provide a tracking number. Once received and inspected you will receive your refund within 30 days (minus the original shipping costs).The average postage cost to send a SleepMuffs from the US to Australia with USPS is US$37.10.